-
آرشیو :
نسخه تابستان 1399
-
نوع مقاله :
پژوهشی
-
کد پذیرش :
11305
-
موضوع :
موضوعی تعریف نشده!
-
نویسنده/گان :
سید محمد مسعود ناصریان، صادق شهبازی، عاطفه داوری، امیر حق بین
-
کلید واژه :
عوامل بحرانی موفقیت، عوامل بحرانی موفقیت خارج از سازمان، مدیریت فرایند کسب و کار، BPM، CSF.
-
مراجع :
[1] P. Trkman, "The critical success factors of business process management," International journal of information management, vol. 30, pp. 125-134, 2010.
[2] A. Sikdar and J. Payyazhi, "A process model of managing organizational change during business process redesign," Business Process Management Journal, vol. 20, pp. 971-998, 2014.
[3] M. L. Rosa, "Strategic business process management," presented at the Proceedings of the 2015 International Conference on Software and System Process, Tallinn, Estonia, 2015.
[4] M. Hrabala, M. Opletalováb, and D. Tučekc, "Teaching business process management: Improving the process of process modelling course," Journal of Applied Engineering Science, vol. 15, pp. 113-121, 2017.
[5] B. Buh, A. Kovačič, and M. Indihar Štemberger, "Critical success factors for different stages of business process management adoption–a case study," Economic Research-Ekonomska Istraživanja, vol. 28, pp. 243-257, 2015.
[6] روحانی, ز. رواسان, احد, دیلمی, و هما, "عوامل کلیدی موفقیت پیاده سازی سیستم مدیریت فرایند کسب و کار," مطالعات مدیریت کسب و کار هوشمند, vol. 3, pp. 53-76, 2015.
[7] R. Daft, J. Murphy, and H. Willmott, "Organization theory and design. Cengage Learning EMEA," Hampshire, 2010.
[8] P. Lückmann and C. Feldmann, "Success factors for business process improvement projects in small and medium sized enterprises–empirical evidence," Procedia computer science, vol. 121, pp. 439-445, 2017.
[9] M. Dumas, M. La Rosa, J. Mendling, and H. A. Reijers, Fundamentals of business process management vol. 1: Springer, 2013.
[10] A. Cleven, R. Winter, and F. Wortmann, "Process Performance Management as a Basic Concept for Sustainable Business Process Management–Empirical Investigation and Research Agenda," in International Conference on Business Process Management, 2010, pp. 479-488.
[11] M. Zur Muehlen and D. T.-Y. Ho, "Risk management in the BPM lifecycle," in International Conference on Business Process Management, 2005, pp. 454-466.
[12] R. Davis and E. Brabander, ARIS design platform: getting started with BPM: Springer Science & Business Media, 2007.
[13] M. Indihar Štemberger, B. Buh, L. Milanović Glavan, and J. Mendling, "Propositions on the interaction of organizational culture with other factors in the context of BPM adoption," Business Process Management Journal, vol. 24, pp. 425-445, 2018.
[14] L. Aparecida da Silva, I. Pelogia Martins Damian, and S. Inês Dallavalle de Pádua, "Process management tasks and barriers: functional to processes approach," Business Process Management Journal, vol. 18, pp. 762-776, 2012.
[15] M. T. Howell, Critical success factors simplified: Implementing the powerful drivers of dramatic business improvement: Productivity Press, 2009.
[16] D. V. B. HANS, "BUSINESS ENVIRONMENT–CONCEPTUAL FRAMEWORK AND POLICIES," vol. 4, 2018 2018.
[17] B. K. do Amaral Castro, A. Dresch, and D. R. Veit, "Key critical success factors of BPM implementation: a theoretical and practical view," Business Process Management Journal, 2019.
[18] J. Jeston, Business process management: practical guidelines to successful implementations: Routledge, 2014.
[19] R. Syed, W. Bandara, E. French, and G. Stewart, "Getting it right! Critical success factors of BPM in the public sector: a systematic literature review," Australasian Journal of Information Systems, vol. 22, 2018.
[20] M. Janković, M. Mihajlović, and T. Cvetković, "Influence of external factors on business of companies in Serbia," Ekonomika, vol. 62, pp. 31-38, 2016.
[21] J. Njoroge, W. Ongeti, D. Kinuu, and F. Kasomi, "Does external environment influence organizational performance? The case of Kenyan State Corporations," Management and Organizational Studies, vol. 3, pp. 41-51, 2016.
[22] Z. ur Rehman, S. A. Khan, A. Khan, and A. Rahman, "INTERNAL FACTORS, EXTERNAL FACTORS AND BANK PROFITABILITY," Sarhad Journal of Management Sciences, vol. 4, pp. 246-259, 2018.
[23] D. Dragnić, "Impact of internal and external factors on the performance of fast-growing small and medium businesses," Management-Journal of Contemporary Management Issues, vol. 19, pp. 119-159, 2014.
[24] M. M. Musa, R. Bin Amirudin, T. Sofield, and M. A. Mus, "Influence of external environmental factors on the success of public housing projects in developing countries," Construction Economics and Building, vol. 15, p. 30, 2015.
[25] W. E. Chitechi, "external environmental factors affecting the performance of the export of services sector in kenya," school of business, university of nairobi, 2014.
[26] L. Kauškale and I. Geipele, "Economic and social sustainability of real estate market and problems of economic development–a historical overview," Baltic Journal of Real Estate Economics and Construction Management, vol. 4, pp. 6-31, 2016.
[27] S. Ratnasabapathy, R. Rameezdeen, and N. A. Lebbe, "Exploratory study of external environmental factors influencing the procurement selection in construction," Women’s career advancement and training & development in the, p. 1576, 2008.
[28] T. FME. (2013). PESTLE Analysis of Straregy Skills. Available: www.free-manegement-ebooks.com
[29] زبردست ، اسفندیار, "کاربرد فرآیند تحلیل شبکه ای (ANP) در برنامه ریزی شهری و منطقه ای," نشریه هنرهای زیبا-معماری و شهرسازی, vol. 2, pp. 79-90, 2010.
- صفحات : 13-28
-
دانلود فایل
( 1.27 MB )